Our Commitment to You
At Network Capital we understand that your trust in us depends on how well we keep your personal information secure. Our information security program is comprehensive, proactive, and designed to ensure information about you is secure when you apply with us online.
Security Provided by:
Network Capital utilizes industry accepted security best practices that are appropriate for the way you choose to apply with us. For your protection, no matter which channel you choose, we verify you are who you say you are before granting you access to your account. Additionally, our systems use firewalls and encryption to protect information about you.
Security is Everyone's Responsibility
At Network Capital, we take the safeguarding of your information seriously. In fact, we believe keeping information about you safe and secure is every employee's responsibility. We also encourage you, the customer, to take steps in protecting information about you. An excellent source of information on how to prevent identity theft and what to do if you are a victim of identity theft is the Federal Trade Commission website.
Security Controls and Browser Requirements
We understand the security of personal information about you is important to you. To assist us in offering financial services in a secure manner, we employ a number of controls described below. These controls allow us to properly authenticate your identity when you access these services and protect information about you as it travels over the internet between us and your access device (such as PC or wireless device). Secure sections of our website use access codes, such as your login ID and password.
This site requires the use of secure browsers to protect you while you access our online services. Secure browsers allow you to communicate with our website in a protected session by encrypting information that flows between you and the site. To verify your session is secure, look for https: instead of http: in the URL address line, and a secure symbol (for example, closed padlock or key) on the status bar of your browser located on the lower part of the screen. For greater security when viewing your account information over the internet, we require that you use a browser with 128-bit encryption.
To provide additional protection, a timeout feature is used on selected parts of our website. This feature automatically logs you out of your account after an extended period of time. Re-establishing and authenticating your credentials for your online session helps to reduce unauthorized access to your accounts with us via the internet.
The website uses firewalls to protect our computer systems and your information. Firewalls can be thought of as a selective barrier that permits only specific types of traffic (transactions) through to our systems.
Here is How You Can Help
While we at Network Capital continue to improve our security controls to protect information about you, we believe it is extremely important for you to share in the responsibility for security. The following are some ways you can protect yourself:
Use only the secure message service provided within the website when sending or requesting account or information about you. Consider using a personal firewall to prevent hackers from invading your personal computer, especially if you are using DSL or a cable modem to access the internet. Install virus protection software and scan all downloaded software, as well as all diskettes, before use. Also, delete emails with attachments from unknown sources. When you are done with your online session always logoff of the website and close the browser to prevent access to your personal information. When using a public PC (such as in a library or school).